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We learnt that many sellers showed the picture of one thing but send another that is different from the picture. We give our customers guarantee that what we showed on our detailed page is identical to the product you will receive.
We can assure that your shipment will be sent promptly and arrive safely. You can track your shipment through the tracking system provided as well as contact us via email. The package will be exactly what you ordered.
If you are not happy with your purchase, we accept returns under the following conditions:
1. Notify us within 3 days of receiving your item.
2. Merchandise must be unused and in the same condition.
3. Item must have our security tag still attached.
4. Obtain a Return Merchandise Authorization Code (RMA) to write on the box.
5. The original invoice must be returned with the item.
6. Return the item within 7 days of receiving it.
All returns will be charged 5% restocking fee to cover the payment processing fees. The shipping and handling fee is not refundable. The refund will be processed as soon as we receive the item.
If we find that the item has been used or is different from the condition before we sent out, we reserve the right to refuse the return and send it back to the customer.
We are always here to help whatever happens. Please feel free to email us at service@handbagseshop.com.We will deal with any matter and work together with you to resolve it.